It is possible to request a return for any product purchased within 14 days from the order delivery date.
To proceed, it is necessary to fill in the appropriate return form by clicking here.
After completing the form, an email will be sent with all the details to proceed.
The shipping costs of the returned product are charged to the customer.
To exercise the right of return, the items must be shipped in their original condition, with labels, tag and guarantee seal intact and with careful packaging.
After our confirmation of the return, the items must be returned by courier to the following address:
OCEAN STYLE SRL - Via Croce Rossa 197, 80047 - San Giuseppe Vesuviano (NA)
The refund will be made for the full amount paid, net of shipping costs, on the same payment method used for the purchase.
The return shipping costs outside Italy are charged to the customer. Exchange is only possible in Italy. For orders placed outside the European Union, for hygiene reasons, it is not possible to return or exchange the items, pursuant to art. 59 of the legislative decree lgs. 206 06.09.2005 and following. mm. and ii. (so-called "Consumer Code").
The purchase of an E-GIFT CARD is non-refundable. Following the purchase made using the E-GIFT CARD, you can exercise your right to return for a change in size or color, according to the methods and times indicated above. In case of return of the purchase, the E-GIFT CARD will be reactivated for a value equal to the purchase made. In the event that a monetary difference was due, this will be refunded with the same payment method used to pay the missing amount.