You can request a return for any product within 14 days from the delivery date.
To make the return, complete the return form available on the site by clicking here.
After completing the form, send the product to be returned with the courier you prefer to this address:
Ocean Style srlu, Via Croce Rossa 195/197, 80047 San Giuseppe Vesuviano (NA), ITALY
The shipping costs of the returned product are charged to the customer.
Ocean Style srlu will reimburse the customer for the entire amount already paid, net of shipping costs.
To exercise the right of withdrawal, the product must be returned in an intact conservation state, with the original labels and with careful packaging in order to safeguard the original packaging.
You can request a change for any product within 14 days from the delivery date.
To proceed with the change, you need to fill in the appropriate exchange form available on the site by clicking here.
One of our couriers will pass, prior notice via e-mail, to collect the product to be changed within 3 days after the completion of the form, please let us find you at the collection address. It will be possible to change size and/or color of the same item previously purchased. It is not possible to make a change with an item other than the one purchased. In order to proceed with the change, the product must be returned in an intact conservation condition, with the original labels and with an accurate packaging in order to safeguard the original packaging. N.B. The courier will pass only once to collect the package, prior notice by mail or telephone. Make sure there is someone at the address indicated in order to properly pick up. Otherwise the collection will not be made automatically, but you will have to request the change/return again. In case of failure to pick up first, the cost of shipping will be charged to the customer
Exchange or return abroad:
Shipment or return shipping costs abroad are the responsibility of the customer.
Ocean Style srlu, Via Croce Rossa 195/197, 80047 San Giuseppe Vesuviano (NA) – ITALIA
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